Privacy and safety
Strong passwords and two-step login for your reward accounts
Protecting your reward accounts from hackers requires strong passwords and extra security steps. Learn how to secure your points and personal information easily.
The Reward Hours blog
Tips for earning more from surveys, what to expect from focus groups and interviews, and what members are telling brands.
Posts
Focus groups
What is a mobile ethnography study?
Mobile ethnography involves recording short videos and photos of your daily habits. Find out how these multi-day studies work and how to protect your privacy while filming.
Research insights
Why surveys ask your age, income and postcode
Demographic questions help researchers understand who is answering their surveys. Learn why your age, income and postcode are needed to spot consumer trends.
Focus groups
Usability testing: how websites and apps are tested with real people
In a usability test you try out a website or app while thinking aloud. Here is what happens, why there are no wrong answers and how to give useful feedback.
Earning tips
Gift card or PayPal? Choosing the reward that suits you
Deciding between a gift card and PayPal for your survey rewards depends on how you plan to spend them. Learn the pros and cons of each option.
Research insights
What happens to your survey after you click submit
Quality checks, cleaning, weighting, coding and reporting. Here is the journey your answers take after you click submit, and why rewards are not always instant.
Privacy and safety
Your GDPR rights as a survey panel member
If you live in the EU or UK, the GDPR gives you strong rights over your data. Here is what they mean for a survey panel member, and how to use them.
Earning tips
New year, new answers: refresh your profile for the year ahead
A new year brings changes to your life. Updating your survey profile helps researchers send you surveys that match your current situation.
Earning tips
A survey habit in 15 minutes a day
Taking paid surveys does not have to take over your schedule. Find out how just 15 minutes a day can build a rewarding routine without causing burnout.
Accessibility
International Day of Persons with Disabilities: asking for adjustments in research
Find out how to ask for adjustments like extra time, captions, or text sessions when you take part in online surveys, interviews, and focus groups.
Privacy and safety
How anonymous are surveys, really?
Anonymous, confidential and pseudonymized mean different things. Here is what each term means for your survey answers, and what the client actually sees.
Earning tips
Holiday season surveys: why brands want to hear from you in November
Brands need your opinions on gifts, ads, and packaging before the holidays arrive. Here is what to expect from surveys in November.