Earning tips
Phone or computer? Which device suits which survey
Find out whether to use a smartphone or computer for your next online survey to save time and reduce frustration.
The Reward Hours blog
Tips for earning more from surveys, what to expect from focus groups and interviews, and what members are telling brands.
Posts
Research insights
Who pays for market research, and why your opinion is worth money
Brands, governments and charities spend real money to hear from ordinary people. Here is who pays for research, why, and why your honest opinion is worth rewarding.
Earning tips
One account per person: why duplicate accounts get closed
Learn why research panels allow only one account per person. We explain how duplicate accounts harm research data and how to manage households with several members.
Focus groups
In-person focus groups: what happens on the day
Taking part in an in-person focus group is a great way to share your opinions. Learn what to expect from the moment you walk through the doors.
Focus groups
Recording, consent and NDAs: what you agree to in a research study
Before a focus group, interview or product test you are often asked to sign forms. Here is what consent forms and confidentiality agreements mean in plain English.
Earning tips
Back-to-school research: why parents get more invitations in August
As the new school year approaches, brands test their products and marketing with parents. Updating your profile can help you qualify for these studies.
Privacy and safety
Phishing emails that pretend to be survey invitations
Scammers sometimes send fake survey invitations to steal your details. Learn how to spot these phishing emails and keep your personal information safe.
Earning tips
How to write open-ended answers researchers actually use
Open-ended questions are where your voice comes through. Here is how to write answers that researchers can actually use, with examples.
Research insights
Qualitative and quantitative research in plain English
We explain the difference between qualitative and quantitative research. Learn how companies use surveys and interviews to build better products.
Focus groups
Product tests at home: how in-home usage tests work
In-home product tests let you try products before they launch. Here is how you are chosen, what arrives, what you need to do and how to stay safe.
Earning tips
Why a "10 minute" survey can run long, and what to do about it
Learn how researchers estimate time, why typing text answers or using a mobile phone adds minutes, and what steps to take when a survey runs too long.
Accessibility
Global Accessibility Awareness Day: why research needs disabled voices
Global Accessibility Awareness Day is a reminder that products work better when disabled people help shape them. Research is where that starts.