Terms of Use

Effective Date: October 28, 2025
Last Updated: October 28, 2025

Agreement to Terms

Welcome to RewardHours, a survey rewards platform operated by Research and Metric C Corp (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of the RewardHours website located at https://www.rewardhours.com/ and all related services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

Eligibility

To use RewardHours, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Service under applicable laws
• Reside in a country where we offer services
• Provide accurate and complete registration information
• Maintain only one active account (duplicate accounts are prohibited)

By creating an account, you represent and warrant that you meet all eligibility requirements.

Account Registration and Security

Registration

To access certain features of the Service, you must create an account by providing:

• Valid email address
• Accurate demographic and profile information
• Truthful responses to screening questions

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring your contact information remains current

You may not:

• Share your account credentials with others
• Allow others to use your account
• Create multiple accounts
• Use another person’s account without permission

We reserve the right to suspend or terminate accounts that violate security requirements.

Surveys and Participation

Survey Opportunities

• Survey availability is based on your profile, demographics, and client requirements
• We do not guarantee a minimum number of survey opportunities
• Not all users will qualify for all surveys
• Survey invitations are sent at our discretion

Survey Completion

When participating in surveys, you agree to:

• Provide honest, thoughtful, and accurate responses
• Complete surveys carefully and attentively
• Not use automated tools, bots, or scripts
• Not rush through surveys without reading questions
• Not provide contradictory or inconsistent responses

Quality Standards

We monitor response quality and may disqualify responses that:

• Contain gibberish or nonsensical answers
• Show patterns of straight-lining (selecting the same answer repeatedly)
• Are completed in an unreasonably short time
• Demonstrate inattention to screening questions
• Contain offensive or inappropriate content

Repeated quality violations may result in account suspension or termination.

Rewards and Compensation

Earning Rewards

• Rewards are earned by successfully completing surveys
• Reward amounts vary based on survey length, complexity, and client requirements
• Rewards are credited to your account after survey completion and validation
• Partial completions do not earn rewards unless otherwise specified
• Screening disqualifications do not earn full survey rewards

Reward Types

RewardHours offers multiple reward options:

• Cash: Direct transfer to your account
• Gift Cards: Various retail and online gift cards
• Online Payments: Bank transfer or PayPal
• Discount Coupons: Various promotional coupons

Redemption

• Minimum balance required for redemption: [Specify amount, e.g., $10.00]
• Redemption processing time: Up to 14 business days
• Rewards are subject to availability
• Some reward options may have additional terms and conditions
• We reserve the right to modify available reward options

Taxes

You are responsible for:

• Reporting rewards as income if required by local tax laws
• Paying any applicable taxes on rewards received
• Providing tax documentation if requested (e.g., W-9 forms for US users)

Fraud Prevention

We reserve the right to:

• Investigate suspicious account activity
• Withhold rewards pending investigation
• Forfeit rewards from fraudulent activity
• Terminate accounts involved in fraud

Prohibited Conduct

You may not:

Account Abuse

• Create multiple accounts or fake accounts
• Use VPNs or proxy servers to misrepresent your location
• Share, sell, or transfer your account
• Provide false demographic or profile information

Survey Abuse

• Use automated tools, bots, or scripts to complete surveys
• Copy or share survey content without permission
• Attempt to manipulate survey results
• Complete surveys on behalf of others

Technical Interference

• Attempt to gain unauthorized access to our systems
• Introduce viruses, malware, or harmful code
• Interfere with the proper functioning of the Service
• Reverse engineer or decompile any part of the Service

Illegal Activity

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Engage in fraud, harassment, or abusive behavior
• Impersonate others or misrepresent your identity

Violations may result in immediate account termination, forfeiture of rewards, and potential legal action.

Intellectual Property Rights

Our Content

All content on RewardHours, including text, graphics, logos, software, and design, is owned by Research and Metric C Corp or its licensors and protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Create derivative works from our content
• Remove copyright or proprietary notices

Survey Content

Surveys, questions, and research materials are confidential and proprietary. You may not:

• Share survey questions or content publicly
• Discuss specific survey details on social media or forums
• Use survey content for any purpose other than completing the survey
• Screenshot or record survey content

User Content

By submitting survey responses, feedback, or other content, you grant us a worldwide, royalty-free, perpetual license to use, analyze, aggregate, and share your responses for research purposes. Your individual responses will be anonymized when shared with clients.

Third-Party Services

Payment Processors

We use third-party payment processors (e.g., PayPal) for reward redemption. Your use of these services is subject to their terms and conditions.

Survey Clients

Surveys are conducted on behalf of third-party clients. We are not responsible for how clients use aggregated data, though we ensure data is anonymized before sharing.

External Links

Our Service may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of third-party sites.

Privacy and Data Protection

Your use of RewardHours is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Disclaimers and Limitations of Liability

Service “As Is”

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

No Guarantees

We do not guarantee:

• Uninterrupted or error-free service
• Specific survey opportunities or frequency
• Minimum earnings or rewards
• Availability of specific reward options
• Compatibility with all devices or browsers

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESEARCH AND METRIC C CORP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, DATA, OR GOODWILL
• SERVICE INTERRUPTIONS OR ERRORS
• UNAUTHORIZED ACCESS TO YOUR ACCOUNT
• DAMAGES EXCEEDING THE TOTAL REWARDS EARNED IN THE 12 MONTHS PRECEDING THE CLAIM

Some jurisdictions do not allow limitations on implied warranties or liability for incidental or consequential damages, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Research and Metric C Corp, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

• Your violation of these Terms
• Your use or misuse of the Service
• Your violation of any third-party rights
• Fraudulent or illegal activity on your account
• Your breach of any representations or warranties

Termination

By You

You may terminate your account at any time by:

• Accessing account settings and selecting “Delete Account”
• Emailing us at support@rewardhours.com

Upon termination, you must redeem any available rewards within 30 days, after which they will be forfeited.

By Us

We may suspend or terminate your account immediately, with or without notice, if:

• You violate these Terms
• You engage in fraudulent or abusive behavior
• We detect suspicious account activity
• Your account remains inactive for 12 consecutive months
• Required by law or to protect our rights

Effect of Termination

Upon termination:

• Your access to the Service will be revoked
• Unredeemed rewards may be forfeited
• We may delete your account data in accordance with our Privacy Policy
• Sections of these Terms that by their nature should survive will remain in effect

Dispute Resolution

Governing Law

These Terms are governed by the laws of State of Wyoming and USA, without regard to conflict of law principles.

Informal Resolution

Before filing a claim, you agree to contact us at legal@rewardhours.com to attempt informal resolution. We’ll work in good faith to resolve disputes within 30 days.

Arbitration Agreement

Any dispute arising from these Terms or your use of the Service will be resolved through binding arbitration, except:

• Claims in small claims court
• Intellectual property disputes
• Claims seeking injunctive relief

Arbitration will be conducted by [Specify Arbitration Organization] under its rules. You and Research and Metric C Corp waive the right to a jury trial and class action lawsuits.

Exceptions

Some jurisdictions do not allow mandatory arbitration. If you reside in such a jurisdiction, this arbitration provision may not apply to you.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Research and Metric C Corp regarding the Service.

Modifications

We may modify these Terms at any time by:

• Posting updated Terms on our website
• Updating the “Last Updated” date
• Notifying you via email for material changes

Continued use after modifications constitute acceptance of the revised Terms.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or our right to enforce it later.

Assignment

We may assign these Terms or our rights and obligations without your consent. You may not assign these Terms without our prior written consent.

Force Majeure

We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including natural disasters, wars, pandemics, government actions, or technical failures.

Language

These Terms are written in English. Translations may be provided for convenience, but the English version controls in case of conflict.

Contact Information

For questions about these Terms, please contact:

Research and Metric C Corp
RewardHours Support Team

Email: support@rewardhours.com
Legal: legal@rewardhours.com
Website: https://www.rewardhours.com/
Parent Company: https://www.researchandmetric.com/

Mailing Address:
30 N Gould St Ste R Sheridan,
WY 82801, USA

Acknowledgment

BY CREATING AN ACCOUNT OR USING REWARDHOURS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE