Privacy and safety
A five-minute security checklist for your Reward Hours account
Keep your rewards and personal details safe. Follow this quick five-minute checklist to secure your Reward Hours account today.
The Reward Hours blog
Tips for earning more from surveys, what to expect from focus groups and interviews, and what members are telling brands.
Posts
Research insights
How brands turn member feedback into product changes
Have you ever wondered what happens to your feedback after a survey? Find out how brands use your opinions to make real decisions.
Research insights
Running research in 35+ countries: what changes from place to place
Running research across many countries means adapting to languages, payment methods, devices, holidays, laws and local customs. Here is what changes from place to place.
Accessibility
Sign language interpretation in qualitative research
Taking part in interviews and focus groups is easier when you know what to expect from sign language interpreters. Find out how to set up your video and what to ask researchers.
Earning tips
Inviting friends to research panels without spamming them
Share your survey panel referral links ethically. Learn who to invite, how to set honest expectations, and why you should never post codes in spam.
Focus groups
Speaking up in a focus group when you disagree
Disagreement is one of the most useful things that can happen in a focus group. Here is how to share a different view with confidence and respect.
Earning tips
Why "I do not know" can be the most useful answer
Sometimes the best answer you can give in a survey is simply admitting you do not know. Honest answers lead to better research and keep your account in good standing.
Privacy and safety
What "pseudonymised data" means for your survey answers
Discover how survey panels use pseudonymized data to protect your identity. We explain what happens to your personal details when you share your opinions.
Accessibility
Online research for older adults: a friendly guide
Older adults are an important voice in research, and online studies are easier than they look. A friendly guide to getting started, staying safe and asking for help.
Accessibility
Colour blindness and online surveys
Color blindness can make charts and rating scales difficult to read. Find out how you can use simple tools to make online surveys easier to answer.
Research insights
Why panel diversity matters
Market research only works when it includes everyone. Find out why survey panels need members from every background, age, and ability to shape better products and services.
Earning tips
Gift shopping studies: how your holiday plans help brands
As the holidays approach, market research panels see a rush of studies about gift shopping, party planning and seasonal budgets.